ArTicket Support Desk
ArTicket needed a self-hosted omnichannel support desk. 7 email mailboxes plus WhatsApp, Facebook, Instagram and web widget for 8 agents, nightly backups.

Tech stack
- Chatwoot
- Docker Compose
- Rails
- Redis
- WhatsApp Cloud API
- rclone
Categories
- SaaS
- DevOps
Live URL
Visit ArTicket Support Desk →Related projects
ArTicket Platform
A ticketing operator was renting its platform. The own 2D canvas seat-map engine runs at 39fps on 10k+ seats, and the operator owns it now.
Servifibras CRM + AI
A composites shop was renting an AI assistant. Their own Claude-powered agent now handles sales across 5 channels, with hard guards against price hallucination.
Sensu Angela
Elderly SOS pendants used to call the family. Now they ping a 24/7 call center and every family member in real time, live on iOS and Android.